Privacy policy

Andy's Ethic keeps some of your data securely for your needs.
We use your personal information to improve your customer experience while protecting your data. Your personal information will be automatically deleted in the event of inactivity on your Andy's Ethic account for 3 years. We will send you an email to let you know when your account has been deleted.
At Andy's Ethic, we protect 100% the confidential data of our customers as well as those of our visitors.

1 - Use of your data

Your identity and your postal and e-mail addresses are necessary for us to send you your orders.
This information is also useful for us in order to send you information by email (updates to your order, delivery information, etc.).
Your details are necessary for us to detect fraud and protect you against it.

2 - Your payment information

At Andy's Ethic we all pay attention to security issues regarding payment on the Internet.
Bank details are processed and stored only by our two partners Stripe and Paypal and are never in the possession of Andy's Ethic.

How do we use your contact history?

We need your contact information to provide you with the best possible service and for our Customer Service to best assist you.

How do we use your purchase history?

We need your purchase history to manage returns and support requests in order to provide you with the best possible service and respond to all of your requests.

How do we use information about your browsing through your computer or mobile phone?

This is information you give us when you browse our site such as your IP address, the type of device used and how you use our site.
We need this information in order to improve our site and provide you with the best possible online shopping experience.
Andy's Ethic does not require you to provide this information.
Indeed, you have the right and the possibility not to do it however it is possible that you cannot place an order on our site.

3 - Sharing your information

Andy's Ethic does not sell your personal information to third parties (including your name, address, email or credit card information).
In order to offer you the best possible service, we share your data with the companies that take care of your order such as:
- Professionals responsible for operating our site (digital partners)
- Police authorities and fraud law enforcement agencies that help us prevent fraud

4 - Newsletters

By ordering from Andy's Ethic, you are likely to receive newsletters by e-mail in order to keep you informed of our news and to make you discover new articles.
How to stop newsletters?

You can stop receiving our newsletters at any time.
To do this, simply click on "unsubscribe" at the bottom of the newsletter you received by e-mail.
Once that's done, we update your profile to make sure you no longer receive newsletters.

5 - Retention of your information

We keep your information for the life of your account.
From 3 years of inactivity on your Andy's Ethic account, we will delete your account and your personal information.
Your information is also kept for legal or regulatory obligations, to settle disputes, to prevent fraud and as well as abuse or to apply our terms and conditions.

6 - Cookies

A cookie is a text file stored by a website on your computer or on your mobile phone in order to collect data concerning your browsing on this site.
We use cookies to identify the sections and pages you visit in order to facilitate your navigation and your online experience as well as to improve our services.

7 - Your rights

You have rights regarding your personal information.

You have the right to ask us to delete your personal information or to stop using it in certain circumstances.

In the event of difficulty in exercising your rights, you have the right to contact the National Commission for Informatics and Freedoms in France.

Andy's Ethic may make changes to the processing of your data.
In this case, we will communicate these changes on our site.

If you have any questions or would like to comment on this information, please do not hesitate to contact us at the following address: contact@2emevague.com